Privacy Statement

This privacy statement describes Asaya's practices regarding data collected from users accessing our website via www.asaya.be or otherwise sharing personal data with us. Our privacy statement exclusively concerns the use and disclosure of information we collect from you. If you provide your data to other parties or on other websites on the internet, different rules may apply to the use or disclosure of the information you have provided to them. Therefore, we encourage you to read the terms and conditions of all external parties to whom you provide information. This privacy statement does not apply to the practices of companies we do not own or control, or individuals we do not employ or manage, including external parties to whom we disclose information as set out in this privacy policy.

REASONS FOR DATA COLLECTION

The processing of your Personal Data (i.e., any information by which your identity can reasonably be established; hereinafter: 'Personal Data') is necessary for the fulfillment of our contractual obligations towards you and for providing our services to you, to protect our legitimate interests, and to comply with our applicable financial and legal obligations. When you use our website, you consent to the collection, storage, use, disclosure, and other uses of your Personal Data as described in this privacy statement. We encourage you to read the privacy statement carefully and to use it to make informed decisions.

TYPES OF DATA COLLECTION

We collect two types of data and information from users.

The first type of information is non-identified and non-identifiable information relating to one or more user(s), which may be made available or collected through your use of our website ('Non-personal Data'). We are not aware of the identity of a user from whom non-personal data has been collected. The non-personal data collected may include aggregated usage data and technical data transmitted by your device, including certain software and hardware information (e.g., about the browser and operating system your device uses, your language preference, access time, etc.) to improve the functionality of our Site. We may also collect information about your activities on our website (e.g., about the pages you have viewed, your Browse behavior, clicks, actions, etc.).

The second type of information concerns Personal Data. This is individually identifiable information by which a person can be traced, with or without reasonable effort. This type of information includes: device information: We collect personal data from your device. This data may include location data, IP addresses, unique identifiers (e.g., MAC address and UUID), and other information related to your activities via the site. Registration information: When you register on our website, we ask for certain information, such as: full name, email address, and phone number.

HOW DO WE RECEIVE INFORMATION ABOUT YOU?

We receive your personal data from various sources: When you voluntarily provide personal data to us to register on our website; When you use or access our website in connection with your use of our services; From external vendors and services.

RETENTION OF PERSONAL DATA

We retain your personal data for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our policies. When determining retention periods, we consider the type of information collected and the purpose for which that information is collected, taking into account the requirements applicable to the situation and the need to destroy outdated, unused information as soon as possible. We maintain records of personal data of customers, account opening documents, communications, and other matters as required by laws and regulations. We may correct, supplement, or delete incomplete or inaccurate information at any time and at our sole discretion.

You may: Request confirmation as to whether personal data concerning you is being processed and access to your stored personal data, along with additional information. Request an overview of the personal data you have voluntarily provided to us, in a structured, commonly used, and machine-readable format. Ask us to correct the personal data we hold about you. Ask us to delete your personal data. Object to our processing of personal data. Ask us to restrict the processing of your personal data. File a complaint with a supervisory authority. However, these rights are not absolute and may be subject to our own legitimate interests and legal requirements. If you wish to exercise any of the above rights or receive more information, you can contact Asaya using the details below: wendy.hoeck@asaya.be

RENTAL, SALE, OR SHARING OF INFORMATION

We do not rent, sell, or share User information with third parties, except as described in this privacy statement. We may use the information for the following purposes: To communicate with you – to send you messages about our services, to provide you with technical information, and to respond to any customer service issues you may have; To communicate with you and to keep you informed of our latest updates and services; To sell our websites and products (see 'Marketing' for more information); For statistical and analytical purposes, to improve the site. Except for the purposes stated in this privacy statement, we may also share personal data with our trusted third-party providers, who may be located in other jurisdictions around the world. We may do this for the following purposes: Hosting and managing our website; To provide our services to you, including a personalized view of our website; To store and process such data ourselves; To display advertisements to you and to evaluate the success of our advertising campaigns and to retarget our users; To provide you with advertising offers and promotional material related to our website and services; To conduct research, perform technical diagnostics, or carry out analyses; We may also disclose information if we believe in good faith that it is useful or reasonably necessary to share this information to: (i) comply with applicable law, regulation, legal process, or governmental request; (ii) enforce our policies (including our Agreement) and investigate potential violations thereof; (iii) investigate, detect, prevent, or address illegal activities or other wrongdoing, suspected fraud, or security issues; (iv) establish and exercise our rights to defend against legal claims; (v) prevent harm to the rights, property, or safety of us, our users, you, or a third party; or for (vi) cooperation with law enforcement agencies and/or in case we deem it necessary to enforce intellectual property rights or other rights.

HOW DO WE PROTECT YOUR DATA?

We implement and maintain the security of our website and your information with great care. We utilize industry-standard procedures and policies to ensure the security of the data we collect and store and to prevent unauthorized use of such data, and we require all third parties to comply with similar security requirements, in accordance with this Privacy Policy. While we take all reasonable steps to protect all data, we cannot be held responsible for the actions of those who obtain unauthorized access to or misuse our website, and we cannot, implicitly, explicitly, or otherwise, guarantee that we will prevent such access.

COOKIES

We and our trusted partners use cookies and other technologies in our related services, including when you visit our website or use our services. A 'cookie' is a small piece of information that a website gives to your device when you view a website. Cookies are very useful and can be used for many different purposes. For example, they can help you navigate efficiently from page to page, automatically activate certain features, remember your preferences, and make the interaction between you and our Services faster and easier. Cookies are also used to ensure that the advertisements you see are tailored to you and your interests and to collect statistical data about your use of our Services.

Our website uses the following types of cookies: a. 'session cookies' which are only temporarily stored during an internet session so that you can use the system normally. These cookies are deleted from your device when the browser is closed; b. 'persistent cookies' which are only read by the Site, are stored on your computer for a specified period, and are not deleted when the browser is closed. These cookies are used when we need to know who you are for repeat visits, so we can, for example, store your preferences for the next time you log in; c. 'third-party cookies' which are set by other online services that provide content on a page you are viewing, for example, by external data analytics companies that monitor and analyze our web access. Cookies do not contain information by which your personal identity can be established, but the Personal Data we store about you may be linked by us to the information stored in and obtained by cookies. You can delete cookies by following the instructions in your device preferences, but if you choose to disable cookies, certain features on our site may not function properly, and your online experience may be limited.

GOOGLE ANALYTICS

We also use a tool called 'Google Analytics' to collect information about your use of the Site. Google Analytics collects information about how often users visit our website, what pages they visit, and so on. We use the information we get from Google Analytics to improve our website and services. Google Analytics collects your IP address on the day you visit sites, rather than your name or other information that can be used to identify you. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

MARKETING

We may use your personal data, such as your name, email address, and phone number ourselves or with the help of our external subcontractors to offer you promotional material related to our services that we believe you may be interested in. Out of respect for your right to privacy, we offer you the opportunity within these promotional materials to indicate that you do not wish to receive promotional offers from us in the future. If you unsubscribe, we will remove your email address or phone number from our promotional list. Please note: even if you have unsubscribed from our promotional emails, we may send you other important email messages for which we do not offer you the option to unsubscribe. These may include customer service messages or administrative announcements.

MINORS

We understand the importance of protecting children's privacy, especially online. Our website is not intended for or directed at children. Under no circumstances will we knowingly permit the use of our services by minors without the prior consent of a parent or legal guardian. We do not intentionally collect personal data from minors. If a parent or guardian discovers that his or her child has provided personal data to us without consent, he or she should contact us at wendy.hoeck@asaya.be

UPDATES OR CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to periodically modify or revise the Privacy Policy. Material changes will be effective immediately upon the publication of the revised Privacy Policy. The latest version will be displayed in the 'Last modified' section. Your continued use of the Platform on our website after notification of such changes signifies your acknowledgment and approval of these changes to the Privacy Policy and your agreement to the terms of these changes.

HOW TO CONTACT US

If you have general questions about our website or about the information we collect about you and how we use it, you can contact us at wendy.hoeck@asaya.be.

Asaya Saffraan 66, 3150 Haacht

BE0788817064

Last modified 07/05/2025.